TalkieTalkie Support

The selected language may need an Apple language resource or TalkieTalkie model installed on the phone. Connect to Wi-Fi, open TalkieTalkie Settings, review language readiness, and complete any system download offered. Then return to Talk and try a short phrase.

Confirm both language pickers before starting. Speak one complete phrase at a time and reduce overlapping voices or background audio. TalkieTalkie can use recent speaker and language context, but accent, short phrases, names, and similar-sounding languages can remain ambiguous.

Talk, Text, and Look are designed as internet-free translation services after required resources are installed. Resource downloads, account functions, ads, Ask, Nearby, and current place information can require internet access.

Check that the phone is not muted in a way that affects playback, that TalkieTalkie has microphone and speech-recognition permission, and that another Mac or mirroring session is not taking over the phone microphone. Stop, wait for Ready, and begin again.

No. Core translation is available to guests. Guest-session preferences and recent activity are cleared when the guest session ends or after a cold relaunch. Downloaded offline language or travel packs can remain on the phone. An optional account can retain supported preferences across reinstalls or devices.

Confirm the address, check spam or junk, wait a few minutes, and request a new verification message in the app. Only the newest unexpired code may work. Never send a verification code to support.

Yes, when the provider uses the same verified email or has already been linked. If Apple Hide My Email supplies a private-relay address, first sign in with the existing method and link Apple from account settings. TalkieTalkie should not create a duplicate account silently.

Use Settings → Account → Delete Account, or follow the verified fallback process on the account-deletion page.

Chat is online and sends message text and language information through TalkieTalkie's Cloudflare room service to OpenAI for translation and safety moderation. The app names those providers and asks you to agree before it connects. You can cancel and keep using Talk, Text, and Look without Chat, or revoke the permission from Chat to disconnect and require permission again.

Press and hold a message or participant and choose Report or Block. Ordinary reports go privately to the room creator, who can remove the message, remove or room-ban a participant, dismiss the report, or escalate it. A block applies across TalkieTalkie Chat rooms. Severe reports, reports about the creator, and user-requested escalations can go to TalkieTalkie Safety. For an urgent safety issue or appeal, email support@talkietalkie.us with the room code and report time, but do not email passwords, verification codes, or sensitive personal information.

Not in build 75. Chat media and location attachments are disabled until TalkieTalkie can moderate those formats safely.

Yes. Type the destination in your question or choose the custom-location option. Ask may use the internet for current or place-specific answers even though translation services remain on-device.

Nearby needs a destination or location to return useful places. Live place identity, map, rating, and availability data comes from online map services. You can deny current location and enter a destination instead.

Open TalkieTalkie Settings and choose Advertising Privacy when available. Version 1 does not request Apple's App Tracking Transparency permission and limits Google ad creative to PG or below. Ads can still appear when personalization is declined, and non-personalized ads can still use device or app identifiers for frequency capping, aggregated reporting, fraud prevention, and ad delivery.

Open TalkieTalkie Settings → Privacy, Ads & Support and choose Report an Inappropriate Ad. Tell us where the ad appeared and why it was inappropriate or age-inappropriate. Include a screenshot when it is safe to do so. The report is addressed to support@talkietalkie.us.